Conditions of Use Making A Purchase Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. We accept Visa and Mastercard, Maestro & Delta. We charge for items upon receicpt of your valued order. Your credit/debit card information can only be accepted over the Internet. Back Orders If your item(s) are not in stock, they will be ordered for you. See delivery schedule for full details. Tax Charges For orders made from the UK or the European Union, 17.5% VAT is included. Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. Guarantee We guarantee your satisfaction. All of our products come with a 1 year no quibble guarantee which means that we will repair or replace any product found to be defective from manufacturing or components used within one year from date of delivery. Wear and tear is not part of this guarantee. Reaching Us If you would like more information about our products and services please contact us by ‘clicking’ on the email address below. Because we value you, our customer, we will respond within twenty four hours. About Us Mellow-Days.co.uk is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at customerservice@mellow-days.co.uk Our Contact details: Mellow Days, 81 Market Street, Ashby De La Zouch, Leicestershire, LE65 1AH Phone: 01530 564056 Fax: 01530 563941 Email: customerservice@mellow-days.co.uk Privacy Policy Mellow Days is the sole owner of the information collected on this web site. We only gather information we need to serve you better and will not - without your consent, - sell, share, or rent this information to others in ways different from what is disclosed in this statement except in cases where in good faith we believe that the law requires us to do so, it is necessary to protect Mellow Days rights and/or property, or if circumstances necessitate acting to protect the personal safety of staff or of the public. Mellow Days does not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes